Hospitality

Meeting Bernie lifts the weight from your shoulders. She’s ready to help with the immediate issue you’re facing when you meet her, as well as planning the strategic approach to transforming the company’s culture so that any change is sustained.

Best Western’s Personality Experience programme has demanded an intuitive and flexible approach to facilitate learning across our family of 280 hotels. The course attendees do not work directly for Best Western and so attendance has to be encouraged rather than mandated. The range of abilities is considerable. Bernie’s intuition enables her to engage the full audience, and no problem is left unaddressed, as she pulls knowledge and wisdom from her vast experience and builds rapport very quickly.

We have seen a considerable increase in employee engagement already, and I’m confident that this will translate into improved customer experience with a direct effect on the bottom line.

Sarah Fussey. Marketing Director, Best Western Hotels and Beacon Purchasing.

Financial Services

Working with Bernie leaves you believing that anything is possible. I dreamed that we could touch the hearts of every one of the 8,000 people working for Co-operative Financial Services, to help them understand the wonderful business that they were then a part of. Bernie made my dreams a reality, but better than that, she trained our own people to run the programme so that the knowledge stayed with us.

The five national awards we carried off were wonderful for the recognition they brought, but best of all was hearing people say they felt proud to work there and that they wanted to tell their friends why.

Kelvin Collins. Head of Brand. The Co-operative Financial Services.

Data Management

The ability to provide excellent management, personal and professional development competencies to businesses and individuals requires a complex blend of skills and knowledge.

Bernie Price has, in my opinion, a fantastic array of tools and techniques to deploy, together with a sharp and intuitive approach to delivery. As a result GB Group has a highly motivated management team, deploying many of the tools that Bernie has delivered to them. Bernie has also helped me remain focused on my own contribution and development to make sure I can keep up with the team!

Bernie’s positive energy and passion for her own development shines through in every interaction we have. I’m very pleased to be able to recommend her.

Nick Brown. Managing Director. GB Group Plc.